Privacy Policy

Lancaster Law Group respects the privacy of individuals who visit our website or communicate with us through it.

This Privacy Policy explains the types of information we may collect through our website, how we may use and disclose that information, and the choices available to you.

This Privacy Policy applies to information collected through the Lancaster Law Group website. It does not replace the confidentiality obligations that may apply after an attorney-client relationship has been established.

Information You Provide to Us

We may collect information that you voluntarily provide when you:

• submit a website contact form;
• request a consultation;
• communicate with us by email;
• call or otherwise contact the firm;
• subscribe to communications, if available;
• submit information through an online scheduling or intake service; or
• otherwise interact with features available through the website.

Information you provide may include:

• first and last name;
• email address;
• telephone number;
• information included in a message or inquiry;
• preferred appointment or contact information; and
• other information you voluntarily provide.

Please do not submit Social Security numbers, financial-account information, medical records, passwords, detailed evidence, or other highly sensitive information through a general website contact form unless Lancaster Law Group specifically instructs you to do so.

Prospective Clients and Confidential Information

Submitting information through this website does not create an attorney-client relationship.

Do not assume that information submitted through a general website form is protected by the attorney-client privilege merely because it has been sent to a law firm.

Before representation has been established, please provide only the information reasonably necessary for Lancaster Law Group to determine whether the firm may be able to assist you.

Lancaster Law Group will handle information received from prospective clients in accordance with applicable law and professional-responsibility obligations.

An attorney-client relationship is established only when Lancaster Law Group agrees to represent you and the required written engagement agreement has been executed.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, security services, or other technologies used to operate the website.

This information may include:

• Internet Protocol address;
• browser type;
• device type;
• operating system;
• approximate geographic information derived from an IP address;
• referring website or source;
• pages viewed;
• links clicked;
• date and time of access;
• time spent on pages;
• website interactions; and
• diagnostic or security information.

This information may be collected through cookies, pixels, log files, analytics technologies, or similar tools.

Cookies and Similar Technologies

Cookies are small files or identifiers stored on or associated with your device when you visit a website.

We or service providers supporting our website may use cookies and similar technologies to:

• operate website functionality;
• remember website preferences;
• understand how visitors use the website;
• measure website performance;
• identify technical problems;
• protect the website from fraud, abuse, or security threats; and
• evaluate the effectiveness of communications or marketing activities.

Some cookies may remain on your device after you leave the website.

Most browsers allow you to delete, block, or restrict cookies through browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, additional choices or consent mechanisms may be provided.

How We Use Information

Lancaster Law Group may use information collected through the website to:

• respond to inquiries;
• evaluate requests for legal services;
• perform preliminary conflict or intake review;
• schedule consultations;
• communicate with individuals who contact the firm;
• provide information requested by website visitors;
• operate, maintain, secure, and improve the website;
• understand website traffic and usage;
• measure the effectiveness of our website and communications;
• detect and prevent fraudulent, malicious, or unauthorized activity;
• comply with legal and professional obligations;
• protect the rights, property, safety, and security of Lancaster Law Group and others; and
• establish, exercise, or defend legal rights where appropriate.

How We May Disclose Information

We may disclose information where reasonably necessary for the purposes described in this Privacy Policy.

This may include disclosure to companies or professionals that provide services to Lancaster Law Group, such as:

• website hosting and maintenance providers;
• information-technology and security providers;
• website analytics providers;
• online scheduling or intake providers;
• communications providers;
• professional advisers; and
• other vendors supporting the firm’s operations.

These providers may receive information only as reasonably necessary to provide services or perform functions on our behalf, subject to applicable agreements and legal requirements.

We may also disclose information:

• when required by law, subpoena, court order, or other legal process;
• when reasonably necessary to comply with professional obligations;
• to investigate or prevent fraud, security incidents, or misuse of the website;
• protect our rights or the rights and safety of others;
• in connection with a business reorganization, merger, transfer, or similar transaction, subject to applicable law; or
• with your direction or consent.

Analytics and Other Service Providers

Lancaster Law Group may use third-party technologies to understand website traffic, measure performance, support scheduling or communications, and maintain website functionality.

When you interact with features provided by third parties, those providers may collect information according to their own privacy policies and terms.

The privacy practices of third-party providers are not controlled by Lancaster Law Group.

Third-Party Websites

Our website may contain links to government websites, courts, legal authorities, social-media platforms, maps, directories, scheduling services, or other third-party websites.

Once you leave our website or interact directly with a third-party service, that provider’s privacy practices apply.

Lancaster Law Group is not responsible for the privacy or security practices of third-party websites.

Information Security

Lancaster Law Group uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

Please use appropriate caution when submitting information online.

If you need to provide highly sensitive information in connection with an existing attorney-client relationship, use the method of communication specified by Lancaster Law Group.

Data Retention

We may retain information for as long as reasonably necessary to:

• respond to or evaluate an inquiry;
• determine whether the firm can provide representation;
• maintain appropriate business and legal records;
• comply with applicable laws and professional obligations;
• protect against fraud or security threats;
• resolve disputes; or
• establish, exercise, or defend legal rights.

Retention periods may vary based on the type of information, the reason it was collected, and applicable legal or professional requirements.

Children’s Privacy

This website is intended for adults seeking information about legal services and is not directed to children under 13.

Lancaster Law Group does not knowingly solicit personal information from children under 13 through this website.

If we become aware that information from a child under 13 has been submitted through the website in circumstances requiring removal, we may take appropriate steps to delete it.

Your Privacy Choices

Depending on where you reside and the laws applicable to your information, you may have rights regarding personal information maintained about you.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions.

You may contact Lancaster Law Group using the information below to submit a privacy-related request.

Before responding to a request, we may take reasonable steps to verify your identity and determine whether the requested right applies.

Nothing in this section requires Lancaster Law Group to disclose information where disclosure would violate an applicable law, court order, privilege, confidentiality requirement, professional obligation, or the rights of another person.

Email and Communications

If you voluntarily provide an email address or telephone number, Lancaster Law Group may use that information to respond to your inquiry, communicate regarding a requested consultation, or communicate concerning services you have requested.

Please remember that ordinary email and electronic communications may not be completely secure.

Do Not Submit Emergency Requests Through the Website

Website forms and electronic communications are not monitored as emergency services.

Do not use the website to communicate an immediate threat to your safety or another emergency.

Contact the appropriate emergency authorities when immediate assistance is required.

Changes to This Privacy Policy

Lancaster Law Group may update this Privacy Policy from time to time to reflect changes in website functionality, technology, legal requirements, or our information practices.

When the Privacy Policy is revised, the updated version will be posted on this website with a revised “Last Updated” date.

Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Lancaster Law Group
110 East King Street
Lancaster, PA 17602
Phone: (717) 358-0600
Email: contact@lawlancaster.com